Support

Need a hand with your Nifty system?

We're here to help. For the quickest route to a resolution, start by raising a support request with the manufacturer of your equipment. Their technical teams will triage the issue and, where needed, work with us to get your hardware serviced. If your issue is show-critical, or you're not sure where to start, get in touch with us directly and we'll help coordinate the next step.

Choose your manufacturer below for support, FAQs and contact details.

  •

    WAVES

    For the fastest response, raise a support ticket with Waves first. Their team will triage the issue and confirm what needs to be done.

    Contact Waves Support

    For Waves Technical Support call +1 865 909 9200 ext. 1 or 0800 018 3902 (UK toll-free, mobile only).

  •

    DirectOut

    For DirectOut Support, start with their support chatbot. It will help triage the issue before directing you to the appropriate technical support route.

    DirectOut Support ChatBot

    If you think your query has been asked before, try checking out DirectOuts FAQs instead.

  • For support with all DiGiGrid products, raise a support ticket directly with DiGiGrid. Their technical team will triage the issue in the first instance and let you know what needs to be done.

    Contact DiGiGrid support

    Have you tried DiGiGrid's FAQs?

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